Methods of Payment:
Paypal and Stripe are currently the only method of payment accepted.
We are currently shipping within the United States and to Canada via USPS first class. Tracking will be provided and sent to you via email. Canadian shipping with total $0 at checkout and you will be invoiced for shipping after you purchase depending on the size of your order. We are not currently shipping outside of the United States and Canada, but this may change as we grow.
Once the package has been received by the USPS, we are no longer responsible for it. We will do everything we can to ensure that the polish is packaged safely. It is your responsibility to ensure that you have provided the correct address.
Sometimes polishes may experience settling during shipping. We advise that you roll/shake your polishes to redistribute glitter or pigment that may have settled. Depending on the weather, give your polish time to reach room temperature before opening and using.
Use a good quality top coat and base coat to prevent chipping and staining. Some polishes are glitter heavy and may require more top coat to smooth out the finish.
What is the turnaround time?
Currently the turnaround time is 1-5 business days to process the order. This does not include the time it takes to ship.
Can I return/exchange my polishes?
In general, we will not accept returns or exchanges. If there is an issue, we are more than willing to help you so please feel free to contact us at firstname.lastname@example.org.
What if my polishes arrive damaged/incorrect?
We will do everything we can to make sure you don't receive damaged or incorrect products. However, sometimes accidents happen. If you receive anything damaged/incorrect, please contact us and we will send you replacement product.
Are your products handmade?
Yes! Every polish is hand mixed by Lexi. She will make sure to follow recipes closely, but due to the nature of handmade products, there can be some slight variations between batches. Polishes are 5-free and are not tested on animals.
Where are you located?
We are located in the Denver Colorado metropolitan area.
Will you combine shipping?
Yes! If you make multiple orders, contact us and we will combine shipping as long as your previous order has not already shipped.